Lincoln says “thank you”

With  AWISA now closed for another two years (with many sad about the fact it’s not an annual event given the increase in popularity by the design community), we thought we would look at a couple of the exhibitors and how they said thank you to their clients whilst they were at the show.

Lincoln Sentry treated over 450 guests to a  casual feast under the stars at the Queensland Gallery of Modern Art. The site, on the banks of the Brisbane River, was transformed into an industrial chic backyard barbeque with the city lights providing a luminous background for show weary guests. 2

Lincoln Sentry’s Open House Celebration was all about saying thank you to customers, industry partners and staff. Customer initiatives such as GO Rewards, brand new product catalogues, merchandising material and new key products are examples of the positive changes focussed on improving Lincoln Sentry’s service and offer to customers.

“We wanted to thank our customers, industry partners and Lincoln Sentry staff with a relaxing night out. In the end, it is the people that make Lincoln Sentry and they should be celebrated. Without their support, feedback, hard work and dedication we wouldn’t be where we are today. We measure our success by their success”, says Kevin Bruce, Lincoln Sentry National Manager Cabinet Hardware.

AWISA 2014 marked Lincoln Sentry’s first major event as a Company proudly owned by the Dulux Group. Dulux Group is a business that likes to think of of itself as helping homeowners imagine and create a better place. The 16 businesses within the Group are built on the strength of their brands, innovation and customer service. Lincoln Sentry service over 11,000 trade customers accross Australia, represent 340 suppliers with 360 staff that proudly represent the Company.

“Dulux Group is delighted to have Lincoln Sentry in the family. We invest in businesses around brand innovation and customer service and keep them for the long run. Lincoln Sentry is evolving and we are interested to see what they along with the cabinet making industry and key suppliers can do to transform an exciting part of the home improvement industry in Australia”, 3

Lincoln Sentry’s MD, Ivor Timmins explained, “We are investing in our business and thanks to our customers we are growing again. We are upgrading our branches and including showrooms for customers to utilise. We are building a specification team with plans to expand our Sydney Design Centre into other capital cities. It is important for us to provide the best service and advice through our capable team”.

Alan Schull, Owner, Kitchen Shop commented, “It was one of the best events I have attended at AWISA and I have attended every AWISA since 1987. It clearly shows Dulux’s commitment and their success in business and management”. And TKBB says a big “thank you” to Alicia Draper at Lincoln Sentry for always keeping us in the loop!

For more information on Lincoln Sentry contact your local representative or visit www.lincolnsentry.com.au