Redman Training and Development is excited to announce that its online workshop ‘Improving the Customer Experience’ is scheduled for 19th April 2021.
This workshop is in response to numerous enquires on how businesses can improve sales and promotional activity by engaging with the customers and potential influencers in much more productive ways.
When: Monday, 19th April, 2021
Time: 1:00pm – 2:30pm AEST
Where: Online with registration
Cost: $99 (inc GST)
Outcomes: What participants should expect to learn
- Understanding what triggers our emotions and how to modify our behaviour accordingly.
- Ways to engage with customers to develop positive outcomes not limited by purely price.
- How to identify limiting beliefs in ourselves and others and improve opportunities.
- Learn ways to improve business results.
- Add value – increasing sales values and customer satisfaction with the outcome.
Benefits: How you and your business can benefit
- Increase sales revenue
- Increase customer satisfaction
- Increase referral rates
- Generate repeat business
- Improve staff personal satisfaction levels
- Change non-supportive behaviours
- Increase the positive profile of your business
Other upcoming workshops from Redman Training and Development include:
Monday 7th June 2021: Adding Value to the Sales Transaction
Monday 9th August 2021: Handling Objections
Founded in 2018 by duo Ron and Debra Redman, Redman Training and Development’s vision is to provide exceptional training outcomes with a passionate delivery that enables participants to develop improved and effective communication and customer and personal relationship skills.
To register for this workshop visit www.eventbrite.com/e/146190482669
For more information, visit www.redmantd.com.au/upcoming-workshops
