Introducing the Ayrmont Technologies’ ARMS CRM – an industry-specific solution for renovators, built and customised specifically for your business.
Developed by Australians for the Australian market, ARMS provides increased efficiency, productivity and profitability for kitchen and bathroom companies by providing a business process automation platform. ARMS automates most standard business activities and includes a comprehensive quoting system; a commission calculator based on either profit or contract value; project and task management; project scheduling; trade and resource management; ticketing and SMS.
Features include automated supplier orders, trade work orders and customer invoicing, plus it integrates with XERO and other accounting applications.
The renovation industry is dynamic, fast-paced, and can be difficult to control. Today’s renovation businesses are looking for solutions that are focussed on improving cash-flow in a way that is relevant for our new digital economy. ARMS not only provides a solution to better manage your business but is actively set up to help businesses become more profitable and more efficient.
Renovation companies typically report lack of efficiency, errors in quoting, and struggles with project management as being pressure points in their business. ARMS delivers solutions to these common issues as well as helps businesses be more professional in their organisation and communication with clients.
ARMS compiles documents, plans, elevations, and other historical information in one easy-to-access location. Use your desktop, mobile or tablet to see your customers and your business all in one place.
CRM modules include sales; marketing; leads; calendar; meetings; and appointments, as well as multiple operational and sensitive management reports. By centralising the management of all these systems in one place, ARMS reduces time and costs as well as making your business processes simpler, faster and better, with fewer errors.
We know homeowners are looking for businesses they can trust who can deliver what is promised within the agreed timeframe. ARMS gives you the tools to upgrade your manual processes to a foolproof system for managing your customer’s expectations and ensures an error-free renovation process.
The end result is happier customers who will gladly provide testimonials and referrals, more satisfied tradespeople and site managers, a well-managed renovation that does not blow out the budget or the timeline, and happier designers and sales people who are confident their creations will come to fruition as planned.
Arymont’s ARMS CRM is based around the three pillars of simplicity, trust and flexibility. It keeps procedures simple for business owners, employers and sub-contractors via clever processes and efficiencies. As an aid to deliver great customer service and elevate your professionalism, ARMS builds trust with your customer and enhances transparent communication. Incredibly flexible, ARMS can be customised to suit the specifics of your business needs.
“The CRM has allowed us to cut down on printing/scanning/filing of paperwork by around 80%, as all correspondence/invoicing/receipts/documentation/quotes etc relating to a customer are stored on their account and can be accessed by all staff (in the office or remotely) eliminating our previous reliance on customer binders and all customer information needing to be printed.” – Ayrmont customer.
For more information visit www.ayrmont.com.au
