As homeowners become more informed and have much higher expectations of their renovation partners, it’s vital for business owners to step up with automated systems and services that allow them to provide better customer service around the three key pillars of – Satisfaction, Profitability and Efficiency.
Higher levels of satisfaction among customers lead to an increase in referral business. And all business owners know that good communication, and managing expectations is the only way to guarantee a satisfied customer.
The Ayrmont ARMS system offers automated and more frequent communication with customers without increasing the manual workload of staff. It allows you to produce clearly defined agreements, quotations, and variations. Onsite issues can be quickly identified, logged, forwarded to customers, and allocated to a specific contractor or staff member, ensuring that nothing is left to fall through the cracks or be forgotten.
For your business to thrive, it must be profitable. Profitable businesses are established through clear systems and procedures, with good oversight across all aspects of the business. With Ayrmont ARMS, management has total visibility of the entire business within one application. There is no need to open multiple folders, documents, or spreadsheets in multiple locations, using different systems to have instant access to information.
You also have complete control over product pricing and can quickly upload pricing changes, which are automatically applied to open quotations. Trade invoices are automatically checked against the work order in the Ayrmont ARMS system and will only be paid if they match. This also ensures variations are priced correctly and professionally and cannot be overlooked or forgotten as they must match with a tradesperson’s invoice.
Management can, at any time, produce dynamic profit reports for an instant overview of the current financial situation. This is particularly important in today’s landscape of price increases from suppliers, material shortages and rising cost of living challenges.
It stands to reason that an efficient systems-driven business is successful and profitable. With Arymont ARMS, business automation drives efficiency and productivity, reducing manual processes and human error.
In addition, as a business owner, you have complete control over all aspects, including the check measure process and can quickly see how long a check measurer takes to complete this task. Invoices for progress payments and other work can be generated automatically once specific milestones are completed. Project schedules can be tracked to ensure timelines and deadlines are being met, and none are exceeding their completion dates.
For more information visit https://ayrmont.com.au/
